eNews with Mailpoet causes Slider to crash

  • Resolved Jeffzovak

    (@jeffzovak)


    10 years ago

    I’m using the latest versions of Genesis Responsive Slider, Genesis eNews Extended and Mailpoet with the Education Pro Theme (like suggested in the theme setup guide). It appears that when testing the opt in thru the eNews widget, it causes the Genesis Responsive Slider to crash. Mailpoet works (e.g. I get a notification of the opt in), however when the page reloads, the slider is gone and it messes up the homepage. How do I go about troubleshooting this? Is there any way I can isolate if it’s an eNews issue, Mailpoet issue or something else? Could I have something configured wrong? Thanks in advance. The site is staging.seashorekids.com

    https://www.ads-software.com/plugins/genesis-enews-extended/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    Hm interesting. In the Javascript console when it fails:
    Uncaught TypeError: Cannot read property 'shift' of null from Facebook’s JS all.js.

    For grins, could you remove the Facebook widget and the Facebook share buttons and see if that makes any difference? With Javascript, if one script dies, it’ll kill everything else following it, which is probably why the slider is failing.

    <insert grumbling about debugging Javascript>

    Thread Starter Jeffzovak

    (@jeffzovak)

    Thanks for the quick reply Brandon! I deactivated both Facebook plugins. Same issue…. sigh…. They are not active now if you’d like to check again, in case that might help? I deleted your opt in, so….

    I have an Issue using the same plugins and theme, Genesis eNews Extended, Mailpoet and Education Pro. But my Issue is simply that when I insert the name and email at the eNews form, the website reloads without displaying any message. In the background everything work properly because the confirmation mail is sent.

    If you would check the website,send me a private messge. Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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