Enfold issue

  • Resolved jordannick

    (@jordannick)


    6 years, 8 months ago

    I have been having trouble recently with the advanced layout builder with my theme called ENFOLD. The developers say that the problem is with the Ecwid Plugin I have installed.

    Here’s what they said, “There are errors in console in JavaScript , they are coming from the plugin Ecwid Shopping Cart. It’s JavaScript is not supposed to be called in admin and on a page that has nothing to do with it”

    Thanks in advance for your help.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support ecwid_team

    (@ecwid_team)

    Hello,

    This is Ecwid customer care. My name is Charlie.

    Let’s address your question.

    I have been having trouble recently with the advanced layout builder with my theme called ENFOLD. The developers say that the problem is with the Ecwid Plugin I have installed.

    I’m sorry you faced this. We will be glad to help you!

    What kind of problems are you having? Can you describe them in more detail? From the theme developer’s comment, I can surmize, that you are having problems inside your WP admin dashboard, when you are trying to create a new\edit the existing page, is that correct?

    If that so, can you illustrate with screenshots what problems exactly does the Ecwid plugin bring up? Thanks!

    I reckon, we would need to contact you directly (by email, for example) for further investigation. So I’m going to go ahead, and reach out to you at the email address, associated with your store.

    Don’t hesitate to ask further questions!

Viewing 1 replies (of 1 total)
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