Enhanced Conversion GAds Issue

  • Resolved giammaball

    (@giammaball)


    8 months ago

    Hi,
    I have an eCommerce website with GTM kit. I have implemented this plugin from GTM4WP after various issue due to conflict with Consent Mode V2 of Iubenda.
    GTM Kit seems to work well and all tags/events were fired with a correct Consent Mode V2 configuration. But I have a problem with Advanced Conversion: despite the variable are populated with all user data, there isn’t the em parameter when purchase is activated (confirmed also in Google Ads Conversion Diagnostic), so the customer data isn’t passed. In the plugin settings I have already activate “Include customer data” (that are correctly pushed in data layers) but these are not passed to the Google Ads Server Side Tag. Also sGTM Container Domain is added in plugin settings.

    I report some screen of GTM configuration: https://imgur.com/a/kxwrsuX.

    How can I solve that?
    Thank you.

    The page I need help with: [log in to see the link]

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Viewing 16 replies (of 16 total)
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