Enhanced Ecommerce data not visible in Google Analytics

  • Resolved bdlau

    (@bdlau)


    6 years, 10 months ago

    Hello,

    In the Enhanced ECommerce Google Analytics settings I’ve disabled “Add Global Site Tracking Code ‘gtag.js’ (Optional)” because I use Google Tag Manager now to trigger the Google Analytics code since we are running different languages in WordPress. Since I’ve disabled this checkmark Enhanced Ecommerce data is not visible in Google Analytics. How can we fix this?

    Thanks in advance.

Viewing 1 replies (of 1 total)
  • Plugin Author Conversios

    (@tatvic)

    Hi,

    Thank you for contacting us!

    When you have the UA script/tag implemented via your GTM, it may happen sometimes that the script might take/make any delay in loading on your store, due to which our plugin may not work well on your store.

    Reason:

    • Our Plugin’s script works/fetches the data based on the GTAG’s default tracker (‘gtag’ in the case of Universal Analytics script used in our plugin). While you implement the UA tracking script from your GTM, the script in your store may not be able to initialize the tracker, which in turn will hinder the plugin from populating insights in your Analytics account.

    We have already mentioned that our plugin doesn’t support multilingual websites. Kindly go through the FAQs of our plugin.

    For more information, kindly contact us directly at analytics(at)tatvic(dot)com

    Hope this helps!

    Thanks & Regards,

Viewing 1 replies (of 1 total)
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