Enhanced Ecommerce Tags Not Firing

Hi,

I checked your site and I do not see any trace of the enhanced ecommerce option turned on. Could you double check plugin settings?

Apologies, I’ve now turned the enhanced e-commerce option in the gtm4wp plugin. It the tags still do not fire.

Thanks

Hi,

Currently none of your product can be added to the cart, all sizes are out of stock.
But looking at the source code of your site I am still not sure whether enhanced ecommerce has been enabled in plugin options.

If this is turned on, gtm4wp-woocommerce-enhanced.js should load on your site.

That is very odd, I have just checked and the WooCommerce integration options have been unchecked again. I am going to run a few tests and I will follow up.

• This reply was modified 5 years, 7 months ago by overturn.

I have ensured the plugin enhanced option tags are checked and sticking, there is now stock you can add into your basket, but still the enhanced e-commerce tags are not firing

I checked your site again and I can now see the add to cart event firing correctly:

{
	event: "gtm4wp.addProductToCartEEC",
	ecommerce: {
		currencyCode: "GBP",
		add: {
			products: [
				{
					name: "3D Moon Lamp The Most Unique Lamp",
					id: "MLAMP20",
					price: 24.99,
					category: "Moon Lamp",
					stocklevel: "0",
					brand: undefined,
					variant: "20CM",
					quantity: "1"
				}
			]
		}
	}
}

Also I can see that a GA event hit is triggered on this GTM event. It includes proper enhanced ecommerce parameters:

pa: "add",
pr1nm: "3D Moon Lamp The Most Unique Lamp",
pr1id: "MLAMP20",
pr1pr: "24.99",
pr1ca: "Moon Lamp",
pr1va: "20CM",
pr1qt: "1",

Entering the checkout shows me the checkout action and data in your GA pageview hit.
Since I need to use by bank card to proceed to the order received page, I can not check this page for you but since every action is working correctly before that step, I assume this should work as well.

What you might also want to check is whether the auto return option in PayPal is turned on? By default, users are not forced to get back to your site after a successful payment which means that no transactions will be tracked towards GA.