Enquiry form not loading

Hey Udrey,

It’s quite surprising, after working on the compatibility issue our Plugin seems to be working fine now with your theme (Demo).

Can you please provide me your site’s URL and do let me know if you have done any customization with your present theme.

Waiting for your revert.

Regards,
Neha

Hi Neha,

I know, it’s strange and I’ve even tried to delete the plugin and reinstall it… Didn’t work either. Actually, it’s still linked to the database so my next step was to clear it…
The website is https://www.creativeslashers.com/test/bouquinerie/
and the problem can be seen here: https://www.creativeslashers.com/test/bouquinerie/produit/saint-tropez-en-gloire/

I have added custom CSS to my template :
.artiste a {
font-size: 22px;
background: -webkit-linear-gradient(left,#ab0d0d 32%,#fe1b00 100%);
-webkit-background-clip: text;
-webkit-text-fill-color: transparent;
}

.woocommerce-tabs h2 {
display:none;
}

.shopping-cart{
display:none;
}

.related.products {
display: none;
}

.post .entry-title a {
height: 56px;
}

A.button.add_to_cart_button.product_type_simple,
form.cart {
display:none;
}

ul.alphabet li {
float: left;
width: 3.8%;
text-align: center;
}

textarea{
resize: none !important;
}

.testimonial-content .more-link{
display: block;
text-align: right;
}

.testimonial-content p{
font-size: 14px;
}

/* hide SKU on product meta section */
.product_meta .sku_wrapper {
display:none;
}

/* hide product categories on product meta section */
.product_meta .posted_in {
display:none;
}

/* hide product tags on product meta section */
.product_meta .tagged_as {
display:none;
}

.project-list-content .wc_email_inquiry_button_container {
display:none;
}

.woocommerce ul.wcmp-cat-grid.products li.product-category{
float: left;
width: 20%;
}

ul.alphabet{list-style-type:none; display:block; overflow:hidden;{
ul.alphabet li{float: left; width:3.8%; text-align: center; cursor:pointer;}

@media (max-width: 1100px){
.woocommerce ul.wcmp-cat-grid.products li.product-category{
width: 25%;
}
}

@media (max-width: 900px){
.woocommerce ul.wcmp-cat-grid.products li.product-category{
width: 33%;
}
}

@media (max-width: 660px){
.woocommerce ul.wcmp-cat-grid.products li.product-category{
width: 50%;
}
}

@media (max-width: 470px){
.woocommerce ul.wcmp-cat-grid.products li.product-category{
width: 100%;
}
}

So I had to disable the popup but it’s not as nice… And I don’t even get a confirmation that the form has been sent, the form only clears.

I’ve also created a topic about the translation… Seems like the po file isn’t taken into account…

Thanks for your help.

Hi Udrey,

Thanks for the details. Let me have a look on this, will get back to you ASAP.

Regards,
Neha

Hi Udrey,

Our Plugin is still working fine after inserting the above custom CSS to the template. So Catalog plugin is no more conflicting with the theme. You need to check with other plugin’s compatibility.

You will have to go further with trail method and check which plugin of yours is creating conflict with Catalog.

Do let me know if you need any further guide.

Thanks,
Neha

Hi Audrey,

Thanks for the 5/5 rating and the lovely comment. I’m marking this thread resolved.

Regards,
Neha