Enquiry Functionality

Hi @pathfindergrant, thanks for getting in touch with us.

If you have enabled the option “Catalog Enable?” and “Product Enquiry Enable?” option (see this scrrenshot – https://prnt.sc/luea76), then the enquiry button should be visible.

Now, as you are still getting the enquiry button, then it might be theme conflict issue. Just to be sure, switch to some default theme like Twenty Sixteen and check again.

Keep us posted.

Thank you. This helped.

However, I have customised the product pages – and on the pages that I have customised – it does not show (The enquire button) See link for such a product – https://thebrickcentre.pathfindmedia.com/product/maxi-90-smooth/

However, on the pages that are generic woo commerce, it shows up. Can you explain why? And is there a shortcode for that button that I could add to the page to get that functionality? – See link for no customised product – https://thebrickcentre.pathfindmedia.com/product/non-facing-extra/

@pathfindergrant, we display the enquiry button using this action woocommerce_single_product_summary, as you can see here – https://github.com/dualcube/woocommerce-catalog-enquiry/blob/master/classes/class-wc-Woocommerce-Catalog-Enquiry-frontend.php

So, it seems like you have used this action for your customization.

Now, please change the priority and see whether the enquiry button is working.