• Resolved isabellewi

    (@isabellewi)


    Bonjour,

    Lorsque je souhaite faire une modification sur une de mes pages de mon site web (ex: modification de la taille de mon carrousel d’images), la modification n’est pas prise en compte lorsque je demande à la publier. Un message appara?t “error 500 serveur”. J’utilise Elementor pro. J’ai désactivé tous mes plugins et le conflit provient de Yoast SEO. Merci de me renseigner sur la marche à suivre pour résoudre ce conflit.

    The page I need help with: [log in to see the link]

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  • Plugin Support Maybellyne

    (@maybellyne)

    Hello @isabellewi,

    Thanks for reaching out but Yoast has a global support team, so we can only answer your questions in English. Likely, you were not aware of this when creating your topic. We’d still like to help you as fast as possible; therefore, we’ve used Google Translate.

    Regarding your topic: If you are getting 500 server error when making changes, the server error logs usually provide more details about the issue. If you have access to your server error log, note the date and time before generating the error again. Then, immediately check your server error log for any errors during that period. If you don’t have access to your server error log, please ask your hosting provider to look for you.

    If you or your web host cannot pinpoint the cause, please provide us with a copy of the server error log for further investigation. As server logs can cover a significant amount of time, please limit the error log to a few minutes before and after the behavior was reproduced.

    If the server error log does not contain any errors at the time of the issue, please enable advanced WordPress debugging with the code here. This code requires that you change line 84 to point to a path on your server. Your web host can provide you with a secure path to save the error.log file.

    Plugin Support Jose Varghese

    (@josevarghese)

    This thread was marked resolved due to a lack of recent activity. The original poster can change the status to Not Resolved to re-open the issue or open a new topic.

    If you are not the original poster but have a similar issue, please open a new topic.

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