• Resolved maximvelli

    (@maximvelli)


    Hey! I am struggling with understanding the “Add Fee” feature. Let’s say I want to add a custom fee of €100 to a new order. When I enter the custom fee amount to be €100, it adds a €21 (21% VAT) on top, creating a fee that is actually €121 for the customer. Whereas I would like to enter the price incl. the VAT. Because otherwise I have to sit with a calculator in order to know that I need to enter exactly €82.64 for the total fee to amount to €100. Is there a way to enter this Fee incl. the tax? Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @maximvelli

    Thanks for reaching out!

    Hey! I am struggling with understanding the “Add Fee” feature.

    Can you please provide further information about this Add Fee that you are referring to here so that we could address you more effectively?

    If a screenshot would be helpful, I’d recommend using https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

    Additionally, please provide screenshots of the following settings below as well:

    • General Settings (WooCommerce > Settings > General)
    • Tax Settings (WooCommerce > Settings > Tax)
    • Tax Classes (Standard Rate, etc)

    I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Thanks!

    Thread Starter maximvelli

    (@maximvelli)

    Hey! Thanks for your response.

    It’s about this feature, in the Order section:

    https://snipboard.io/7buOty.jpg
    https://snipboard.io/UXVrJQ.jpg
    https://snipboard.io/Nu0V6n.jpg

    Instead of getting a €100 total, I am getting €121, which is undesired.

    Here are the Settings:
    https://snipboard.io/W6fxlc.jpg
    https://snipboard.io/IE7N93.jpg
    https://snipboard.io/2WYSQb.jpg
    https://snipboard.io/1piAL6.jpg

    Tax rates:
    https://snipboard.io/u6SOar.jpg
    https://snipboard.io/GFmob7.jpg

    And here’s the system report:

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    Saif

    (@babylon1999)

    Hello @maximvelli,

    This only happens if you add the customer’s billing/shipping address to the order before adding the fee. If you add the fee first, then add everything else without clicking “Recalculate” it will stay $100.

    Alternatively, you can just edit the tax value to 0.


    Link to image: https://d.pr/i/An1p1A


    Link to image: https://d.pr/i/FeSxKx

    Hope this helps!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Entering Custom Fee incl. tax when creating an order’ is closed to new replies.