Entire site goes blank except header

  • Resolved nortok00

    (@nortok00)


    11 years, 6 months ago

    Hi,

    Hoping you can help. When I activate this plugin it causes all content to disappear on my website except for the header. Do I have to modify the css or something? I thought at first it was my theme that might not be compatible (Radius, which I just switched to) so I went back to my old theme which was Twenty Ten but the same thing happened.

    What was weird is that it did seem to be working (we only have FB and saw that floating in the lower right) then a few people contacted me to ask if the website was down. When I cleared my cache, restarted my browser and went back to my site.. sure enough only the header was showing.

    Any help you can provide would be greatly appreciated. I really like the look of this plugin. My only comment would be to give the option to make it static (like a sidebar widget) or floating.

    Thanks.

    https://www.ads-software.com/extend/plugins/floating-social-media-icon/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter nortok00

    (@nortok00)

    And I forgot to mention… de-activating it brought back my website. I think it might be a css change I need to make. Hopefully that’s all it is.

    Thread Starter nortok00

    (@nortok00)

    I just noticed you can make this a sidebar widget. I’m going to try that to see if I can get it to work without my site disappearing. I will post again once I try it.

    Thread Starter nortok00

    (@nortok00)

    Making it a static sidebar widget worked. If anyone can provide assistance as to why the floating portion didn’t work I would appreciate it. Maybe an change is needed to the css?

    Hello,

    Thanks for being with us, This is a rare problem and so needs to lookinto its admin settings, can u please send an email with the wordpress login details to info [at] acurax [dot] com and we will take a look, will get backto you as soon as possible.

    Regards,
    Sam
    [ Signature moderated. ]

Viewing 4 replies - 1 through 4 (of 4 total)
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