Entrance animations appear when disabled

  • Hello,
    first of all, thank you for this great plugin!

    I have a rather weird issue. I was asked to remove animations from the front page of [ redundant link removed ]. The site uses Elementor and the animations look like Elementor’s Entrance Animations. So, as the documentation says, I wanted to edit the sections that have the animations on them.

    However, when I go to the respective element’s Advanced > Motion Effects tab – neither Scrolling effects or Entrance Animation or anything else under Motion Effects is enabled.

    I checked for any manual customization of CSS or JavaScirpt code that could have caused this, but I can’t seem to find any.

    Can you please tell me, how do I find out where these animations come from and how do I disable them? Thank you very much.

    Petr

    • This topic was modified 2 years, 9 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Looking at your site, you are an Elementor Pro v3.7.2 user. The developer can’t have a conversation with customers here. That’s not permitted for anyone.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://my.elementor.com/

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

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