Entry Coupling Causes All Entries to be Deleted

  • Resolved Brianne

    (@briannehinchliffe)


    8 months, 4 weeks ago

    I’m not exactly sure how to describe this issue. When I add, edit or delete an entry, I see this odd duplication of entries with a spinning wheel next to them: https://snipboard.io/Yz7WDg.jpg

    Unfortunately, when I have to delete an entry, all entries added prior are deleted, regardless of how long ago they were added, but somehow it doesn’t delete all redirects? Not sure if some were grandfathered in so to speak from pre-launch (site launched in November and was using a different redirect plugin prior).

    Here’s a short video of what happens when I delete one entry:

    https://drive.google.com/file/d/1a5-vHGTa8WkoLAiJsD8DxtZ2ZLTsavNT/view?usp=sharing

    As you can see I had 25 pages of redirects and when deleting ONE entry, I now have 6 pages of redirects. Luckily I have a spreadsheet of all these redirects so I can easily re-add them, but it’s such a nuisance to have to deal with this every single time I want to edit or delete anything. I also had to learn the hard way to have a spreadsheet handy…what a shock it was when this happened the first time.

    WP V: 6.4.3
    Redirection V: 5.4.2 (been happening for at least 4 months now though)
    Theme: Custom developed

    Any help is appreciated!

    • This topic was modified 8 months, 4 weeks ago by Brianne.
    • This topic was modified 8 months, 4 weeks ago by Brianne. Reason: Open links in new tab
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  • Plugin Author John Godley

    (@johnny5)

    This is not something I’ve seen before and it doesn’t make a lot of sense in terms of the plugin. My first thought is that it’s probably something specific to your site, such as a caching system, or maybe another plugin. Have you looked into those options?

    Thread Starter Brianne

    (@briannehinchliffe)

    So we are hosting with SiteGround which is notoriously horrendous when it comes to super caching things, but I have tried flushing the cache in between additions and still find the same result. I haven’t checked other sites to see if it’s doing something similar because frankly I’m afraid to delete anything and lose hundreds of entries.

    Even though this is a custom theme, I doubt it is related to that as it’s legitimately just underscores with some ACF blocks and I can’t think of any code we’d have that could cause this sort of issue. I’ll check the debug logs and see if maybe there’s some error happening just to be safe.
    I’ll also do some testing with this specific site locally and see if maybe there is some interference with a different plugin installed, and if so let you know so maybe we can find some sort of resolution!

    • This reply was modified 8 months, 4 weeks ago by Brianne.
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