Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Serhiy Zakharchenko

    (@zahardoc)

    Hi @baxterburgundy,

    I’m sorry to hear you encountered this issue.

    It seems to be related to your NGINX server settings. Have you tried the troubleshooting steps outlined in this article?
    https://support.castos.com/article/160-podcast-episodes-will-not-play

    Best regards,
    Serhiy.

    I’m experiencing the same issue on multiple sites, and I have no way to change the NGINX rules as I’m hosted with a managed host.

    So, I have tried to troubleshoot based on the support doc, but that’s not helping. I do have an .htaccess file. Is there a version of these rules?

    # Seriously Simple Podcasting rewrite podcast-download/([^/]+)/([^/]*)/? /index.php?podcast_episode=$1 break; rewrite podcast-player/([^/]+)/([^/]*)/? /index.php?podcast_episode=$1&podcast_ref=player break;

    Plugin Author Serhiy Zakharchenko

    (@zahardoc)

    @baxterburgundy @defries

    If you don’t use Seriously Simple Stats plugin for your statistics, you can try forcing to use the real file path instead of the virtual one by adding the following code into your functions.php file:

    add_filter( 'ssp_episode_download_link', function ( $link, $episode_id, $file ) {	

    return $file;

    }, 10, 3 );

    Hope this helps,
    Serhiy.

    Thanks so much, Serhiy. That filter fixes all the issues I’m experiencing across the various websites.

    Thanks!

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