ERR_EMPTY_RESPONSE on install, theme, update and plugins

  • Hello,

    I’ve a problem when I want to install WordPress. When I add database configuration, the next page have error with ERR_EMPTY_RESPONSE.

    So I’ve put config manually in config.php. But now, I can’t access to theme page list and plugin page list and update page, error is the same.

    Then, I’ve open old wordpress website also in localhost and see same errors on same pages. Before it was working fine.

    I’m on localhost, (AMPPS), on mac OS last version (update recently).

    It’s probably serveur problem but I don’t know what I can test. I’ve already relaunch serveur and computer, remove cookies and cache, try others browsers ect. No success.

    Can you help me ?

    Thanks a lot.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator t-p

    (@t-p)

    Have you tried:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches. Also, any op cache or content network cache, as well as Cloudflare, clear those caches.
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – If you can’t get into your admin dashboard, try resetting the plugins folder by FTP. Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder). The easiest way is to rename that folder to mu-plugins-old.
    – switching to the unedited default Theme (Twenty Sixteen, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins). If you don’t have access to your admin area, use FTP , or your web-host’s cPanel or whatever file management application your host provides (no Dashboard access required). Navigate to /wp-content/themes/ and switch to the default theme by renaming your current theme’s folder by adding “-old” to the end of the folder name. Alternately, you can remove other themes except the default theme. That will force your site to use it.
    – If all the above steps do not resolve the issue, then try MANUALLY updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Read the Manual Update directions first.
    – Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong.

    Thread Starter eclec

    (@eclectic77)

    I’m on new install of wordpress, no plugin (only hello dolly active), no theme download…

    I can’t access to plugin page and theme page.

    I’ve remove all plugin in folder, then I can go to plugin page but not theme page.

    I use last version of wordpress.

    New test, I’ve download other WordPress, go on localhost, can’t access to wp-admin/setup-config.php page…

    Hi,

    Try renaming plugins directory to plugins-bak and themes to themes-bak …. then try accessing both of these areas within your WordPress Dashboard. Does that work?

    Thread Starter eclec

    (@eclectic77)

    Yes it works.

    But still doesn’t work when I click on Add plugin…

    And why it doesn’t works when I install WordPress…

    Moderator t-p

    (@t-p)

    But still doesn’t work when I click on Add plugin…

    If I understand correctly, if the auto installation of plugins does not work on your server (for some reasons), then, try manual installing of plugin: https://codex.www.ads-software.com/Managing_Plugins#Manual_Plugin_Installation

    And why it doesn’t works when I install WordPress…

    similarly, if the auto updating does not work on your server (for some reasons), then, try MANUALLY updating. please see instructions in my previous reply.

    Thread Starter eclec

    (@eclectic77)

    I’ve tried to install plugin manually, but when I put in plugins folder, I can’t diplay plugins list page in back end…

    Thread Starter eclec

    (@eclectic77)

    I really think it’s not a wordpress problem, because I’ve this problem on all wordpress on my localhost, and all new one…

    Hello
    I had the same issue, and after digging out into problem, i found a fixed. I tried to download WP-Login.Php from my hosted website. but my antivirus deleted it. found this file is infected by Backdoor: PHP/Small.M

    So i simply deleted this file from my installed wordpress website. replaced a fresh copy of wp-login.php. you can download from www.ads-software.com. it is better you have the same version.
    logged back in and it worked fine.

    For Godaddy.com hosting users, i personally recommend, that please do not install WordPress through Godaddy’s Setup or Installatron. They Plugin their own hooks i guess.
    get some time, and install it through FTP, creat Custom Databases and etc.
    hope it will help you guys.
    Thanks
    Yousaf Gill

Viewing 8 replies - 1 through 8 (of 8 total)
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