• Resolved babsalla

    (@babsalla)


    Erreur dans le widget

    Une erreur a empêché l’affichage correct de ce widget. Signalez le contenu exact de l’erreur sur le forum d’assistance pour en conna?tre la cause.

    Salut. J’ai un problème avec mon kite comment corriger s’il vous pla?t

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hello @babsalla and thanks for getting in touch. Sorry to hear you’re experiencing an error in one of the Site Kit widgets. To help you with this, please can you share the following:

    1. Your?Site Health information. You can?use this form?to share privately if preferred.
    2. Where are you seeing this message in the plugin? For example, do you see this on the entire Site Kit Dashboard or in a specific area?
    3. Do you encounter the same when trying from an incognito browser?

    Once you have shared the information I can review and suggest some next steps to take. Let me know if you have any questions on the information above.

    Thread Starter babsalla

    (@babsalla)

    Oui je le vois dans le pluding kit, pas au niveau widget. Néanmoins j’ai le pluding dont son widget n’appara?t pas où ne fonctionne pas bien. Après inspection, j’ai constaté plusieurs erreurs de Javascript. Comme vous pouvez le voir sur l’image. Après, j’ai été dans le kit et j’ai vu ce message dont j’ai envoyé en premier. Actuellement, j’ai réinitialisé le kit, le widget qui ne s’affiche pas s’affiche actuellement, mais ne fonctionne pas.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @babsalla Please could I ask you to share the information requested previously as this will help me to see your setup and check for anything that could be causing your issues. Please also share any images or videos to the private form for us to check.

    Thread Starter babsalla

    (@babsalla)

    c’est envoyé @adamdunnage

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @babsalla Thanks for sharing the information. I can see that you have many active plugins on your site so it would be good at this point to check for a plugin conflict as this may be causing the issue on your site.

    To check this, follow our troubleshooting instructions here and let me know if you manage to find any conflicting plugins.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to?open a new support topic?if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 6 replies - 1 through 6 (of 6 total)
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