Erreur 500 after course saving

  • Hi,
    we have a bug with our learndash, i noticed that problem happen when buddypress for learndash is enabled.

    I also notice that the problem doesnt exist ont course wich are not linked to a group (i can save course even if buddypress for learndash is enabled)

    Please can you have a look please, i have the last version of learndash and also the last of bp for learndash, thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Charles

    (@charlesrodmell)

    Same issue for me. The issue stops and I am able to update the course edits when I either a) disable bbPress (yes bbPress, not Buddypress!), or b) remove the course from linking to a buddypress group.

    The only change I made recently was updating the boss theme from 2.4.3 to 2.4.6

    I’ve raised a ticket.

    • This reply was modified 6 years, 6 months ago by Charles.
    • This reply was modified 6 years, 6 months ago by Charles.
    Plugin Support BuddyBoss Support

    (@bbwpsupport)

    Hey @fouadz, Let us give sunshine to your day!

    Thanks for reaching us ??

    Can you please provide us the server error log file? Please email us the error log file with same error description and topic link to [email protected]

    You can find error_log file under website files in file manager which can be accessible via CPanel/FTP.

    The cause of 500 internal server error is hard to quote so We will need to have server error log file.

    Regards

    Thread Starter fouad.z

    (@fouadz)

    I know its hard to quote, and i have no log, wordpress log doesnt show this error and server log doesnt show also, this is why i went to test each plugin conflicting by disabling it one by one and then i found that the problem came from learndash and group system of buddypress for learndash, i have no other information, sorry

    Charles

    (@charlesrodmell)

    I raised a ticket on buddyboss website and they solved it for me. If you wish, ask them to refer to my ticket #30264

    Plugin Support BuddyBoss Support

    (@bbwpsupport)

    Hey @fouadz,

    The bug has been reported to our developer team, We will fix the issue in our next update release soon. Please email us the issue with description and website URL here: [email protected] or contact us using pre sale question(https://www.buddyboss.com/contact/#bb-enquiry-content).

    We’ll guide you to fix the issue you are facing on your website ??

    Thanks @charles for your suggestion ??

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Erreur 500 after course saving’ is closed to new replies.