Erreur 500 following last update

  • Resolved Cécile J.

    (@nvmweb)


    1 year, 9 months ago

    Hello,
    Foy your information, I had an error 500 after the last update of Yoast. Version 20.0.
    I have the last version of WP, Divi, WMPL. For the moment I keep yoast deactivated waiting for a new version. Impossible for me to know what is the problem only that my website is running without Yoast.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    Hello @nvmweb

    I’m sorry about the 500 error you experienced when Yoast SEO was active. Server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, and then immediately check your server error log for any errors that occurred during that period. If you don’t have access to your server error log, please ask your hosting provider to look for you.

    If the server error log does not contain any errors at the time of the issue, please enable advanced WordPress debugging with?the code here. This code requires that you change line 84 to point to a path on your server. Your web host can provide a secure path to save the error.log file.

    Thread Starter Cécile J.

    (@nvmweb)

    Hi Maybellyne,

    Thank you for your reply.

    I’ve checked the error logs in my server logs and in the WordPress logs but it seems that nothing (known) appears about you plugin. The only think I can tell you is that I have Yoast 20.0 installed in 6 others website and it seems that they have no problem. The website with problem possess WPML and I expect that the problem could come from an incompatibility between you two.

    Unfortunetly I don’t understand what you expect from me about this line 84 to be changed

    Thank you
    Cécile

    • This reply was modified 1 year, 9 months ago by Cécile J..
    • This reply was modified 1 year, 9 months ago by Cécile J..
    Plugin Support Maybellyne

    (@maybellyne)

    Hello Cécile

    We just released Yoast SEO 20.1. Can you try that version and let me know your experience?

    Thread Starter Cécile J.

    (@nvmweb)

    Hello !

    It’s ok for me.

    Thank you

    Plugin Support Maybellyne

    (@maybellyne)

    This thread was marked resolved as the original poster confirmed the issue no longer occurs on their site.

    Thread Starter Cécile J.

    (@nvmweb)

    Hi team,

    Unfortunetly, the problem has came again ! I was working in the divi customizer and suddenly my website (in front) shutdown in error 500. In the instant I have deactivated Yoast, and all has coming back. May be a problem with DIVI ?

    Thread Starter Cécile J.

    (@nvmweb)

    Hi,
    The problem is always here! Just before I have checked the WPML Media translation center, my website (front only) broke down to error 500. When I have deactivated Yoast, all has came back. So the problem could come from WPML (I wouldn’t be surprised because, the behavior of this plugin is really special).

Viewing 7 replies - 1 through 7 (of 7 total)
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