Erro message when accessing ‘Logs’
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Whenever I open ‘Settings’ >>> ‘IP Geo Block’ >>> ‘Logs’, I get an empty error message saying just
“error:”
No further information. When I click ‘Close’, the error goes away and next time it does not pop up again. However, when I then open
‘Settings’ >>> ‘IP Geo Block’ >>> ‘Logs’
again, the error pops up again, too. Any idea?
Thanks!
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Hi,
Logs are listed using ajax after loading the “Logs” page.
So you may have something unexpected error ether on client side (e.g. your browser) or on your server side, so that this plugin can’t report the cause of error.
The followings are the very basic troubleshooting documents:
1. Check if there are some JavaScript errors in your browser. To find it, see “Using Your Browser to Diagnose JavaScript Errors“.
2. Check if there are some PHP errors in your server’s log. Or you can get the error messages using “WP_DEBUG”. See “Debugging in WordPress” and “WP DEBUG“.
3. Check the compatibility with other plugins or theme. See “Advanced Troubleshootings“. “Beginner’s Guide to Troubleshooting WordPress Errors (Step by Step)” can also help you.
4. For this issue specific troubleshooting, check the “<your prefix>_ip_geo_block_logs” database table using phpMyAdmin.
You can also check one of the followings to see creating/writing the table is succeeded or not:
4.1. Deactivate IPGB once and reactivate again. If creating db table fails, you’ll see an error message.
4.2. Select “All of validation” at “Record validation logs” in “Record settings” section and “Save Changes“. If writing logs fails due to your activities on dashboard, you’ll see an error message.
Good luck!
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