• Resolved xberg

    (@xberg)


    Hi,
    Using EDD 3.1.0.2 (latest version) and a user who purchased a bundle download cannot download the files from the links and is presented with the following error:
    Error 102 You do not have permission to download this file

    Debugging also shows the following errors:

    wp_die()
        wp-content/plugins/easy-digital-downloads/includes/process-download.php:296
        edd_process_download()
        wp-includes/class-wp-hook.php:308
        do_action('init')
        wp-settings.php:617

    I found a recent github topic on EDD for the same error:
    https://github.com/awesomemotive/easy-digital-downloads/issues/9182

    • This topic was modified 2 years, 4 months ago by xberg.
Viewing 1 replies (of 1 total)
  • Plugin Support Mihai Joldis

    (@misulicus)

    Hey @xberg

    Based on the issue you linked, can you check to make sure you don’t have any custom template files in your theme that would need to be updated?
    You can always test by changing the theme to a default one from WordPress.

    Make sure the Order does exist for the user and it’s Completed.

Viewing 1 replies (of 1 total)
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