Error 10413 The totals of the cart item amounts do not match order amounts

Hi @sarahrea,

Such an error does not occur with default woocommerce system. It could be the pricing plugin that you use causing the issue. Please share the plugin via this link so that we can test it.

Hi!

I have exactly the same problem. I use Multi Currency for WooCommerce plugin and when I set Number of Decimals to 0 then in result I have “Error 10413 The totals of the cart item amounts do not match order amounts”

• This reply was modified 4 years, 5 months ago by drazewski.

Hi @drazewski,

We will do some improvements in the plugin code to better handle such situation by next release.

Hi
I am having the same problem what should I do? Customers are getting the error 10413 when they use the express checkout Paypal button.

Same case here, using PayPal Express Checkout Payment Gateway for WooCommerce ( Basic ) version 1.5.0
Please help?

Hi @greatbayu @cacti1971,

We have fixed the reported issue in the latest version of the plugin. Please update.

after update to 1.5.1, the issue is gone, thanks for fast reply ??

Hi @greatbayu,

Great. It would be fantastic if you could leave the plugin a review here.

I am still experiencing the same issue with 1.5.1.
Apparently some problem with line items and quantities…
Please find the relevant piece of the log below.

[L_PAYMENTREQUEST_0_NAME0] => XXXXXXXXXXXX
[L_PAYMENTREQUEST_0_DESC0] => YYYYYYYYYY
[L_PAYMENTREQUEST_0_AMT0] => 19.9
[L_PAYMENTREQUEST_0_QTY0] => 2
[L_PAYMENTREQUEST_0_ITEMURL0] => ZZZZZZZZZZ
[L_PAYMENTREQUEST_0_NAME1] => Extra line item
[L_PAYMENTREQUEST_0_DESC1] =>
[L_PAYMENTREQUEST_0_QTY1] => 1
[L_PAYMENTREQUEST_0_AMT1] => 19.9
[PAYMENTREQUEST_0_AMT] => 39.8
[PAYMENTREQUEST_0_CURRENCYCODE] => USD
[PAYMENTREQUEST_0_ITEMAMT] => 39.8

I have updated it and still having the same problem customers are still getting the error 10413

@alsguimaraes,@cacti1971,

Please share the latest full log of your test purchases after updating to version 1.5.1 and also the site URL.