Viewing 4 replies - 1 through 4 (of 4 total)
  • tbo460

    (@thibotus01)

    If you google it you will get your answer: “Paypal error 10605”.

    “your paypal account does not support the currency you are trying to pay with.”

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @ranaali9320,

    Update 1.7.0 has improved the error messages to be less generic and instead provide more valuable information. While the error itself does not quite get to the point quite yet (we are working on further improvements), it should still help to find the potential cause as mentioned above.

    This is still the same issue as the one you brought up in this thread, only the error message is different now after the update:
    https://www.ads-software.com/support/topic/error-processing-checkout-13/#post-15415728

    PayPal only supports two of the four currencies you are offering: https://developer.paypal.com/docs/api/reference/currency-codes/
    So the PayPal gateway should be ideally hidden for the two unsupported currencies, but that would be up to your currency switcher integration to achieve.

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    One small correction though: The particular error message mentioned above is actually coming from the previous PayPal checkout plugin.
    Following the latest update 1.7.0, this error would be displayed instead with PayPal Payments: https://drive.google.com/uc?export=view&id=lg772imqtp7u0lpulm84mf0lob7fadjr

    For some unsupported currencies (like ZAR), PayPal may not load the smart buttons though, in which case the error message may not be as obvious. The next updates will add some more hints and improve the behavior further (like hiding the gateway entirely) when we know the checkout currency is not compatible with PayPal.
    For now, the gateway is only intended to be used with compatible currencies and should be disabled for other currencies as mentioned above.

    Kind regards,
    Niklas

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    Since we have not heard back from you for over a month, we will mark this thread as resolved. Do not hesitate to open a new thread if you still need our support on this or any other issue.

    Kind regards,
    Joost

Viewing 4 replies - 1 through 4 (of 4 total)
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