• Nothing is happening when I select discount on total cart quantity. Discount on individual product quantity works fine.

Viewing 9 replies - 31 through 39 (of 39 total)
  • Plugin Support ijas

    (@ijasacodez)

    Can you please share your cart and discount rules screenshot.

    Thread Starter ollylama

    (@ollylama)

    Okay I see what’s happening. With the fixed price discount type here is no way to actually change the individual price of the product. You can only have tiers where you save a fixed amount of currency (ex. $2) from the total if you fall in that tier. There’s no way to have 2-4 products cost $13 each instead of $15 each.

    And consequently, with bulk discounts, there’s no way to have the strikethrough of the prices on the cart page so people can see what the new cost of the product is.

    The only place they can see what they’ve saved is in the “discount” itemization in the “cart totals”.

    So you can use the percentage based discount, but for some reason you still don’t get the strikethrough to indicate what each product costs. This is strange because you provide the strikethrough for other types of discounts.

    Thus, the customer can see it on the pricing table on the product page, but sadly, not on the cart. I think this will confuse custotmers.

    Finally, in regards to the first problem, I think it would be much more useful to people if you offered the discount per product ($2 off each product) rather than $2 off the total for each tier.

    In fact, the pricing table generated when using the fixed price discount does not at all correspond with what your plugin actually does. For instance, here is my pricing table:

    Quantity* Price
    2 – 4 $14.00
    5 – 7 $13.00
    8 – 10 $12.00
    11 – 15 $11.00
    16 + $10.00

    and yet if someone orders two products (original price $15) they only receive a $1 discount. This is incorrect. According to the table, they should receive $2 discount.

    • This reply was modified 4 years, 11 months ago by ollylama.
    Plugin Support ijas

    (@ijasacodez)

    Thanks for pointing out this issue with the pricing table for cart quantity discounts (fixed), we will be releasing an update with the fix asap. For this instead of showing product price on the pricing table, we will be showing $$ will be discounted from the cart.

    Thread Starter ollylama

    (@ollylama)

    Can you also please add the feature so that price discounts can apply to individual item prices, as it is currently indicated in the price table? Every other pricing plugin has that feature.

    Plugin Support ijas

    (@ijasacodez)

    We are about to release an update with the fix (will show $$ will be discounted from the cart – pricing table), our team is testing the same on our local server, once we are done with the testing we will releasing the update.

    Thread Starter ollylama

    (@ollylama)

    Yes I understand. But it would be nice if you could also provide a quantity-based discount where the individual product price is reduced by a fixed amount based on how many products you buy. Which would match the pricing table I posted above, and which did not reflect the tier-based discount that you had actually implemented.

    This is a feature of every other pricing plugin.

    Plugin Support ijas

    (@ijasacodez)

    For individual product discount, you can use quantity based discount on ‘individual product quantity’

    Thread Starter ollylama

    (@ollylama)

    Yes, we’ve been through this already. That only gives a fixed discount based on how many different types of products, not on the total cart quantity.

    This is very frustrating. We’re going around in circles.

    I appreciate you trying to help and your prompt responses. But I’ve wasted hours trying to explain to you what is wrong with your plugin.

    If you want this plugin to function properly, I would strongly suggest you fix the “discount on cart quantity” feature. Add a way in which individual costs of items are reduced by a certain amount based on how many items are in the cart. So if there are 2-4 items, each item is reduced by $1. If there are 5-7 items each item should be reduced by $2, etc. And the revised prices of each item in the cart should be shown on the shopping cart page and in the shopping cart widget.

    This is the way all other shopping cart plugins do it. I would be happy to buy a plugin that would do this, but most of them conflict with some custom code I have on my site.

    Plugin Support ijas

    (@ijasacodez)

    We will try to add an option, so that the admin can select whether to apply discount value (fixed) on cart total or individual products (for quantity based discount on cart quantity). Thanks.

Viewing 9 replies - 31 through 39 (of 39 total)
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