Error

  • Hello,

    I cannot create any new or update any older newsletter because I get an error with the message “Updating failed. Could not update the meta value of campaign_data in database.”

    Please let me know how to solve the issue.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Brian Mutende

    (@picocodes)

    Hi,

    I’m not able to reproduce this on any of our test sites. Temporarily disable all your other plugins and test to see if this is a plugin conflict.

    If its not then send the following details:-

    • WordPress version.
    • Noptin version.
    • Active theme and version (if this is available on www.ads-software.com).
    • When this issue started.
    • Any plugins related to post meta or custom fields that you might be using.

    This will help us reproduce the issue on our end.

    Thanks.

    splitter00

    (@splitter00)

    Hello,
    I’m actually experiencing the same issue. In my case it is triggered by using emojis (invoked by Win+.) in the body of an email campaign. Whenever I put an emoji into the content, I’m prevented from saving it. I’ve tried using emojis in regular posts or pages and everything worked as expected – no issues. I wonder if that might’ve been the culprit in the OP’s case as well and if there’s any fix.
    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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