Error 400 when trying to Save any change

  • Resolved 528491

    (@528491-1)


    3 years, 4 months ago

    Hello,
    Ever since I updated the plugin from 2.1 to 2.1.5 I keep getting POST 400 error in my Chrome console whenever I try to Save any change I make to any template, even if it’s just switching the slider from on to off. The ‘Oops…’ message pops out and the loading circle keeps spinning forever. Please see screenshot of the error:
    https://photos.app.goo.gl/Dz2wTwfxWBXqmHz67

    Could you please make the version 2.1 available for download in the Advanced repository of the plugin, so I can try reverting back to that version? It is at the link:
    https://www.ads-software.com/plugins/yaymail/advanced/, at the bottom of the page.

    At this point, only version 1.9.6 is available, and it gives me same error.

    Additionally, can you please point me in the right direction as of why this error is happening when trying to save template changes?

    • This topic was modified 3 years, 4 months ago by 528491.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author YayCommerce

    (@yaycommerce)

    Hi @528491-1 ,

    Thanks for reaching out, we will update new version soon.
    Then please try that to see if it helps.

    Cheers!

    Plugin Author YayCommerce

    (@yaycommerce)

    Hi @528491-1 ,

    We updated new version, please try it after clear both server and browser cache. Btw, do you update to WordPress latest version 5.8 too?

    If the error still occurs, please try deactivating all plugins but leave only YayMail and WooCommerce. If the issue is solved then it means the problem is from an external plugin. In this case, please activate them one by one to detect the exact one causing the issue.

    If that does not help, please contact our developers to schedule Anydesk remote check for you https://yaycommerce.com/support/

    Best,

    Thread Starter 528491

    (@528491-1)

    Thank you kindly for all your hard work and superb fast support.

    I am writing to say that the issue is now resolved – the cause of it was my compromised machine, after a thorough Antivirus/Antimalware scan everything is working fantastic again.

    Best,

    Plugin Author YayCommerce

    (@yaycommerce)

    Wow, glad to hear it. Thanks for the update!
    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
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