Error 403

  • Resolved EMEFKA

    (@emefka)


    6 months, 2 weeks ago

    Hi,

    I am using a review-plugin from cusrev.com and i get the error 403 because the plugin can not reach to the website. this might be because something is blocked while using the llar-plugin.

    With this information I should be able to solve this problem:

    • Add the IP address of review forms to a whitelist in the settings of the security plugin. If the security plugin offers an option to add specific IP addresses to the whitelist, try adding the following IP address: 18.210.171.51. It is the IP address of review forms that sends customer reviews to your store.
    • Disable blocking of REST API for the endpoint of our plugin only. If the security plugin offers an option to block and unblock specific REST API endpoints, try unblocking the following endpoint: /ivole/. It is the endpoint of our plugin that is used to receive customer reviews.
    • Whitelist URL of the REST API endpoint. The URL will depend on the domain of your website and will look like this: {website domain}/wp-json/ivole/*

    I whitelisted the IP, but that does not work. Where could i unblock the REST-API or set the URL as discribed?

    Thanks for your feedback!

    Michael F

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter EMEFKA

    (@emefka)

    I forgot to write that when your Plugin is deactivated everythings works out fine …

    Plugin Author WPChef

    (@wpchefgadget)

    1. If you turn off LLAR, do you still have the issue? It doesn’t look like it is related to the plugin.
    2. Try opening this address in your browser: {website domain}/wp-json/ivole/ and see if it shows anything. If not, you might have turned off this endpoint using other plugins, or your hosting provider has done this. You need to find who did that and get that endpoint back.
    Plugin Author WPChef

    (@wpchefgadget)

    Can you answer our second question then?

    Thread Starter EMEFKA

    (@emefka)

    Hi WPChef!

    I get this message using wp-json/ivole/

    {“code”:”rest_no_route”,”message”:”Es wurde keine Route gefunden, die mit der URL und der Request-Methode identisch ist.”,”data”:{“status”:404}}

    Plugin Author WPChef

    (@wpchefgadget)

    So you need to understand why this endpoint is not working. LLAR doesn’t turn it off. Check if you have plugins that do that or if your web hosting does that.

    Thread Starter EMEFKA

    (@emefka)

    Hi WPChef!

    Looks like that the problem is coming from the Plugin IP-Blocker!

    Sorry for troubeling you

    Thread Starter EMEFKA

    (@emefka)

    we can close the ticket now

Viewing 7 replies - 1 through 7 (of 7 total)
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