error ‘403″

  • I cannot make any changes to content on web pages, as it always shows error '403" when we save/preview the changes.

    That's why we try to upgrade?the version, the helpdesk assumed the error was due to the plugin is in older version.

    But yesterday i received this email from wordpress (see below) so tried again on the changes and it still shows the same error message. 

    Not sure what to do next. please help/advise.

    Regards

    Padma
    CENS

    From:?WordPress <[email protected]>
    Sent:?Wednesday, November 13, 2024 11:13 AM
    To:[email protected] <[email protected]>

    Subject:?[Change Enablement Network Solutions] Your site has updated to WordPress 6.7

    Howdy! Your site at?https://cens.com.my?has been updated automatically to WordPress 6.7.

    No further action is needed on your part. For more on version 6.7, see the About WordPress screen:
    https://cens.com.my/wp-admin/about.php

    If you experience any issues or need support, the volunteers in the www.ads-software.com support forums may be able to help.
    https://www.ads-software.com/support/forums/

    You also have some plugins or themes with updates available. Update them now:
    https://cens.com.my/wp-admin/

    The WordPress Team
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  • It seems like the issue you are facing with the error 403 when trying to save/preview changes on your WordPress website may not necessarily be related to the WordPress version. The update to WordPress 6.7 should not have caused this error.

    The error 403 typically indicates a forbidden access or permission issue. Here are some steps you can take to troubleshoot and resolve the issue:

    1. Check File Permissions: Make sure that the files and directories on your WordPress site have the correct permissions. The WordPress files should typically have permissions set to 644 and directories to 755. You can use FTP or the file manager in your hosting control panel to check and adjust file permissions.
    2. Check .htaccess file: Sometimes the issue can be caused by misconfigurations in the .htaccess file. Make sure that the .htaccess file in your WordPress root directory does not contain any incorrect rules that might be causing the 403 error.
    3. Check Plugin and Theme Compatibility: Ensure that all the plugins and themes on your site are compatible with the latest version of WordPress. Incompatibilities can sometimes lead to errors like the 403 forbidden message. You can try disabling all plugins and switching to a default theme to see if the error still occurs.
    4. Clear Cache: Clearing your browser cache and WordPress cache can sometimes resolve issues like this. Also, try disabling any caching plugins temporarily to see if it makes a difference.
    5. Contact Hosting Provider: If none of the above steps resolve the issue, it’s possible that the error could be related to server configurations or settings on your hosting account. In that case, reach out to your hosting provider for assistance.
Viewing 1 replies (of 1 total)
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