Error 403 – Unable to connect to backend.

  • This plugin used to work. The website is hosted with GoDaddy Managed WordPress. I’ve checked all file permissions and folder permissions. Please help!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mialewp

    (@mialewp)

    Hello @wattsyourwebsite,

    Good day!

    It seems you also contacted us privately, please check our response then we can continue checking the issue.

    Looking forward to hearing back from you.

    Many thanks!

    Mia

    Thread Starter wattsyourwebsite

    (@wattsyourwebsite)

    Hi Mia!

    I have found the cause of the problem and coded a workaround. It appears to only show the Error 403 when code in the file (in this case I was editing functions.php) contained the code

    <script ...>

    So I removed that from functions.php and clicked Update and it all worked. The GoDaddy server must not like that. So I added a few fields in customizer.php which contains the <script> and simply echo that.

    It’s not ideal but at least I can continue.

    Hopefully this insight might help others out there with this problem.

    Tania

    Plugin Support mialewp

    (@mialewp)

    Hello @wattsyourwebsite,

    Thanks for your feedback.

    Can you try this fixed version? https://drive.google.com/file/d/12hWbUNzS2zTwuC1DeM49_oSjt7ouBD2I/view

    Please let us know if it works

    Many thanks!

    Mia

Viewing 3 replies - 1 through 3 (of 3 total)
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