Error 403 when trying to comment

  • Resolved Rodrigo

    (@vejapixel)


    3 years, 8 months ago

    Hello guys,

    When trying to make a comment, you are redirecting me to the /wp-comments-post.php page with a 403 error: https://prnt.sc/10kj3a0

    I disabled the AIOWPS plugin and the problem was resolved. I activated the plugin again and the problem returned.

    Do you know where the problem can be in the plugin?

    Thank you!

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, thank you for reaching out to us.

    Lets begin by carrying out a process of elimination. Start by disabling all firewall rules in our plugin. Then carry out a test. Also check the log files to see what shows up.

    Let me know how you go.

    Thank you

    Thread Starter Rodrigo

    (@vejapixel)

    Hello @mbrsolution

    I disabled the “Prohibit posting of proxy comments” ( https://prnt.sc/10kzrsp ) rule and is now commenting correctly on the main site.

    However, in the subsites it is now giving ERR_CONNECTION_REFUSED error when trying to comment – https://prnt.sc/10kzsfv

    Thank you!

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    If this is a network installation setup, please check the following documentation.

    https://mbrsolution.com/wordpress/securing-wordpress-multisite-with-aiowps-plugin.php

    Let me know how you go.

    Thank you

    Thread Starter Rodrigo

    (@vejapixel)

    I installed the wpDizcuz plugin, and with this plugin I can comment again. But, without this plugin I can’t comment, it shows the error ERR_CONNECTION_REFUSED (https://prnt.sc/10kzsfv). Strange that.

    Thank you!

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, I would get in contact with your host to see if they can help you further.

    Let me know what they say.

    Thank you

    Thread Starter Rodrigo

    (@vejapixel)

    The wpDisduz plugin is working normally. So what should I see with the wpDisduz team?
    The problem seems to be with the AIOWPS plugin, because as soon as I disable it, I can post normally.

    Thank you!

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    The wpDisduz plugin is working normally. So what should I see with the wpDisduz team?

    My apologies, I think you misunderstood me. I was not talking about https://www.ads-software.com/plugins/wpdiscuz/ plugin.

    When you enable “Forbid Proxy Comment Posting:” in our plugin you receive the following error ERR_CONNECTION_REFUSED. That means that something in your site or sever might be causing this issue. Or this feature cannot be enabled in your site because of the current configuration.

    There is nothing wrong if it is working without this feature enabled. I just thought you might like to investigate this further to find out why this is happening.

    If you do decide to investigate this issue further, I recommend the following plugin.

    https://www.ads-software.com/plugins/health-check/

    Kind regards

    Thread Starter Rodrigo

    (@vejapixel)

    I disabled this “Prohibit posting of proxy comments” rule (https://prnt.sc/10kzrsp) and was commenting normal on the main site and on some subsites. But, now it is no longer commenting. Error 403 is appearing again.

    I can only comment when I disable the AIOWPS plugin.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    Please carry out a process of elimination steps? First disable all firewall rules. Then carry out a test.

    If the above does not help, select another area to disable. Then carry out another test.

    If the above does not help, can you disable all other plugins except ours. Then start enabling one by one the other plugins and at the same time carrying out a test.

    Let me know how you go.

    Thank you

    Thread Starter Rodrigo

    (@vejapixel)

    When the “Prohibit posting of proxy comments” rule (https://prnt.sc/10kzrsp) is enabled, when trying to comment, I get a 403 error message on all sites (main site and subsites).

    By disabling the “Prohibit posting of proxy comments” rule, I can comment correctly on the main site. However, in the subsites, it shows me an ERR_CONNECTION_REFUSED error (https://prnt.sc/10kzsfv) when trying to comment, that is, the 403 error problem is fixed but it starts showing the ERR_CONNECTION_REFUSED error

    I have disabled all firewall rules, but the problem (ERR_CONNECTION_REFUSED) remains in the subsites.
    So, on subsites, I disabled all plugins, except the AIOWPS plugin, but the problem (ERR_CONNECTION_REFUSED) continues.

    I also activated the default wp theme, but the problem remains.

    If I disable the AIOWPS plugin, I can comment normal.

    Thank you!

    Plugin Contributor mbrsolution

    (@mbrsolution)

    This is very strange. What type of server is your site hosted in? Can you provide some sever specs?

    Thank you

    Thread Starter Rodrigo

    (@vejapixel)

    The server is Hostinger: https://prnt.sc/10ol2mu

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Sorry but I am out of ideas on how to troubleshoot your issue. This issue is unique because of your current setup.

    Kind regards

    Same issue here.

    I had All In One WP Security plugin working great with a wordpress standard installation, but when I changed the installation to multisite, people can only comment if I use wpDiscuz comment system, otherwise it shows a 127.0.0.1 ERR_CONNECTION_REFUSED error.

    Thread Starter Rodrigo

    (@vejapixel)

    @pushevs, this is exactly how it happens to me. My site has multisite enabled, I try to comment, it shows ERR_CONNECTION_REFUSED error. I can only comment with the wpDiscuz plugin.

    • This reply was modified 3 years, 6 months ago by Rodrigo.
Viewing 15 replies - 1 through 15 (of 18 total)
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