Error 404 with modules

  • Resolved raulescobar98

    (@raulescobar98)


    2 years, 7 months ago

    Hi, i’m creating a website with Sensei LMS and Restric Content plugins, for a membership academy. I have created a course with several modules and lessons, and i use the learning mode. My theme is Generate Press with a child theme, and i use Elementor too in some pages.
    The course and the lessons are okey, but when i select the course in “my courses” area, and show the course page, the modules have a link that doesn’t work and show a 404 error page. I can click in any lesson and works okey, but modules no. For example, in the screenshot 1, if i click in the module “introducción”, the result is the screenshot 2.
    Screenshot 1
    Screenshot 2
    And in the learning mode, when i finish a lesson, and the next lesson is in another module when i click “next lesson” (like in the screenshot 3), the same problem: 404 error page. If i click directly the next lesson in the sidebar it works okey (leccion 3 in the sidebar of the screenshot 3), but if i click in the botton “next lesson”, no.
    Screenshot 3
    Thanks for your attention.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Deric (a11n)

    (@dericleeyy)

    Hi @raulescobar98 ,

    Looking at this issue, I have huge suspicions that the error 404 is caused by your restrict content plugin.

    To isolate causes, could you try it again with the restrict content plugin disabled?

    Thread Starter raulescobar98

    (@raulescobar98)

    Hi, thanks for your opinion.
    Finally i find the problem. The error is caused by the descriptions of the modules. In modules without a description, it doesn’t let me click on the module, and therefore it doesn’t take me to a 404 error page.
    Furthermore, on the learning mode, i can pass lesson even if it’s in another module without any problem.

    Even am getting such error.

    my modules are getting redirected from
    modules/xyz
    to
    learn/modules/xyz
    and throwing 404 errors.

    Tried clicking fix slug mismatch under sensei tools. It says no mismatches.

    Disabled learning mode, now it doesn’t redirect.

    • This reply was modified 2 years, 7 months ago by nimmalareddy.
    Plugin Support Jay

    (@bluejay77)

    Hi @raulescobar98,

    It sounds like you’re trying to navigate to a page dedicated to a module, but it no longer exists in Learning Mode.
    This is a known issue, and I’ve added this thread in our GH issue:

    https://www.ads-software.com/support/topic/error-404-with-modules/

    @nimmalareddy, It sounds like your issue is also the same kind as the GH issue above.

    I recommend both of you to subscribe to the GH issue above to get updates on the fix. Please feel free to continue your conversation there if you have any further findings.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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