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  • Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello @luv2watchmycam

    Thanks for reaching out.

    Just to be sure, that all changes from our last update are installed correctly, would you mind to re-install Blog2Social once on your blog? Don’t worry, it will take just a few seconds and all informations from your blog2social configuration will be kept.

    To do this, click on:
    – “Plugins” in your WordPress backend.
    – Deactivate Blog2Social.
    Please do NOT check the box saying ?Delete scheduled posts“.
    – Then deactivate and delete the plugin.

    Please reinstall Blog2Social via WordPress by clicking on ?Plugins“ -> ?Add new“ and install the latest version of Blog2Social and activate it.

    Blog2Social tries to create database tables during the installation.
    The database user (see wp-config.php in the WordPress installation) must have sufficient write & read permissions and must have the standard commands:
    “CREATE”, “SHOW”, “ALTER”, “INDEX”.

    You can adjust the rights of the database user via your host panel (PHPMyAdmin).

    Furthermore, please make sure that your blog meets the system requirements for Blog2Social. For an optimal installation We have made a checklist with all important system requirements for you:
    https://www.blog2social.com/en/faq/index.php?action=artikel&cat=1&id=58&artlang=en

    Please let us know if this works for you. If this still does not work as expected, please do not hesitate to reach out.

    Thread Starter luv2watchmycam

    (@luv2watchmycam)

    I have followed all of your recommendations, and I am still receiving Error 500 every time I try to activate the plugin, even after the most recent update.

    Is there any way to roll back to a previous version that worked?

    Until the right fix can be applied, I am going to have to delete the plugin, and stop using it altogether.

    Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello @luv2watchmycam,

    Thanks for your reply and your feedback.
    After we have taken a closer look in your support-email is there anything else we can do for you? Please let us know if everything worked out for you so we know that we could help you.

Viewing 3 replies - 1 through 3 (of 3 total)
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