Error 500

  • Resolved __miana

    (@_miana)


    11 years, 10 months ago

    Good morning,
    I have a little question: I’m helping my father and his partners to make this site (www.paintinginitaly.it), where unfortunately we all put our hands in it. They have discovered WordPress and are always there to fiddle around and make trouble.
    Few days ago I installed your PlugIn. Someone, no one has pleaded guilty, had deleted it. I can not tell if it was disabled before deleting it, but I’m sure it wasn’t! I’ve reinstalled, I did some tests, but when I fill in the form and push the send button it sends me to a page hosting that gives me “Error 500 – The server encountered an internal error or misconfiguration problem and not unable to complete the request on.
    This error can be caused by a CGI script or a non-functioning .htaccess file containing errors    “
    However, I immediately get the email message sent by the form.
    I also tried to connect a sort of thank-you-page after sending the message, but nothing, I see always this page “error 500”.
    I repeat: when I installed this PlugIn the first time I had no problem, it worked very well…
    Could you help me?
    Thank you and have a great day!
    and so sorry for my un-grammar english ??
    – Giulia

    https://www.ads-software.com/extend/plugins/contact-form-manager/

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  • Plugin Author f1logic

    (@f1logic)

    Hi miana

    If you post your admin login at our support desk we could help you with this.

    Regards
    XYZScripts Team

    Thread Starter __miana

    (@_miana)

    I wrote to the support desk as indicated by f1logic and the problem is solved just in few hours. He told me it was enough disable and re-enable the plugins. Now it works again. Grazie!!

Viewing 2 replies - 1 through 2 (of 2 total)
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