Error 500

  • I cannot get into my admin panel. I get the message
    ?The website is under maintenance.

    ?The website has a programming error
    The site is working fine. I have tried renaming the plugin’s folder and the bluediamond theme but none of these have worked. I contacted my server providers and looked at the error log but they tell me it is a wordpress problem. I have sub domains on the same account running wordpress and they are OK could anybody please help I need to edit the site.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Ivan

    (@ivanyordanov)

    Hey,

    Can you provide the website URL? Have you made any changes recently?

    You can always try to restore a backup of your site or revert any changes that you have made, which could lead to this issue. However, I did some research and in most of the cases the issue is caused by a plugin or a theme. What platform are you using to host your site? As mush as I have read, this error occurs on WordPress sites hosted on Windows and IIS.

    Thread Starter g4lbs

    (@g4lbs)

    Hi
    the url is https://www.computade.com and is hosted on a Linux apache hosting cluster. The only thing I have updated is the wordpress to ver 4

    Ivan

    (@ivanyordanov)

    Your admin link is opening fine at the moment, so I guess that the issue occurs when you try to log in. Do you have a root access to your server? You might need to check the Apache error_log ( or ask your hosting provider to do that)

    Thread Starter g4lbs

    (@g4lbs)

    Hi
    Yes I have access to the server and the error.log is showing “[2014-09-29 11:59:24] [access_compat:error] [client 148.251.124.174:42312] AH01797: client denied by server configuration: /mnt/website/standard/c/o/computade.com/web/robots.txt”
    I spoke to namesco (my providers) and they say this is a wordpress issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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