Viewing 10 replies - 1 through 10 (of 10 total)
  • Hello Igoris,
    Internal server error in WordPress is often caused by plugin and/or theme functions. Other possible causes are: corrupted .htaccess file and PHP memory limit also trying to access the administrator area while the rest of the site works fine.
    Please go through thisThe tutorial
    https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

    Thanks!!

    Thread Starter Igoris

    (@igoris)

    Hi, thanks for Your answer. I reinstalled WordPress again, tried older version as well from old, working Debian server. Again, installed without problems, when switched to Sueva free theme (and sometimes another), i got white screen of death when in preview or error 500 when activated.
    I tried all: .htaccess, 128mb php memory, deleting plugins, etc etc.

    Hello,
    From the error log you have written above it seems a file is not supported of suevafree in Ubuntu Server.

    Theme Author alexvtn

    (@alexvtn)

    This issue seems fixed, if somebody else needs to fix the same issue, please send an email to support at wpinprogress dot com

    Thread Starter Igoris

    (@igoris)

    Thanks to Alex. Your support is brilliant.

    Got an similiar issue after upgrading the theme:

    [Thu Feb 04 13:49:18 2016] [error] [client 192.192.192.192] PHP Warning:  is_dir(): open_basedir restriction in effect. File(..) is not within the allowed path(s): (/var/customers/webs/customer001/customer001.com:/tmp) in /var/customers/webs/customer001/customer001.com/wp-content/themes/suevafree/core/main.php on line 142
    [Thu Feb 04 13:49:18 2016] [error] [client 192.192.192.192] PHP Warning:  require_once(/var/customers/webs/customer001/customer001.com/wp-content/themes/suevafree/core): failed to open stream: Operation not permitted in /var/customers/webs/customer001/customer001.com/wp-content/themes/suevafree/core/main.php on line 144
    [Thu Feb 04 13:49:18 2016] [error] [client 192.192.192.192] PHP Fatal error:  require_once(): Failed opening required '/var/customers/webs/customer001/customer001.com/wp-content/themes/suevafree/core/classes/..' (include_path='.:/usr/share/php:/usr/share/pear') in /var/customers/webs/customer001/customer001.com/wp-content/themes/suevafree/core/main.php on line 144

    Debian 3.2.68-1+deb7u2 x86_64 GNU/Linux
    Server version: Apache/2.2.22 (Debian)
    PHP 5.4.45-0+deb7u2 (cli) (built: Oct 17 2015 08:26:31)

    Trying to update from Version: 1.2.7.8 to current Version 1.4.3.

    Theme Author alexvtn

    (@alexvtn)

    Hi

    can you send me this file? /suevafree/core/main.php

    i’ll send you the fixed file as soon as possible

    as alternative, you can download and install the new version of Suevafree with the fix for error 500 ( this update is not still available on themes section of www.ads-software.com )

    https://www.ads-software.com/themes/download/suevafree.2.0.0.zip

    Best regards

    Alex

    WPinProgress

    I’ve updated the theme today with version 2.0.0, which seems to fix the issue. Thanks for your suggestion.

    Otherwise 2.0.0 seems not to be a polished version, since it ripped my page partially (no article bg color anymore). My only customization so far was to insert a logo into the logo section via CSS. So this should not be the issue.

    Ok, forget my last comment. Was just an caching issue! GJ! ??

    pipedragon72

    (@pipedragon72)

    Hi there
    I’m having the same problem with my client’s website although they’re using the sueva premium theme. Would this be the same issue? If I change themes the site is fine but with the sueva theme I get a server error page coming up.
    Thanks!

    Theme Author alexvtn

    (@alexvtn)

    Hi pipedragon72, please open a new ticket from https://www.themeinprogress.com

    Thanks

    [ Signature moderated ]

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Error 500’ is closed to new replies.