Error 500 after latest update

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  • Hello Gulshan,

    Are you using our free or pro version? Most common cause of 500 errors is that the php version on your server is outdated. You will want to ensure you are running version 5.4 or better.

    Hope this helps,
    Joseph
    VFBPro Support

    Thread Starter Gulshan Kumar

    (@thegulshankumar)

    I’m using PHP 7. I guess, it is not outdated.

    Hello,

    Are you using our free or pro version? What is the plugin version you are using and the version you tried to update too? That is correct php 7+ would be the newest versions of php. The other primary possibility is that some conflict has arisen, can you try to activate with no other plugins activated and a default theme active?

    Thanks,
    Joseph

    We had the same problem. The configuration the field “Reply-To E-Mail” was not filled. This field is mandatory for creating new forms now, but in our forms created with earlier versions of this plugin the Reply-To was empty. This caused an error during sending the e-mail (the data still was stored in the database).

    After filling this field all continued to work perfectly again.

    Hello Patrick,

    Thank you for your post and comments on this.
    Joseph
    VFBPro Support

Viewing 5 replies - 1 through 5 (of 5 total)
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