Error 500 and Export/Import

  • Resolved jptwllms

    (@jptwllms)


    7 years, 11 months ago

    I’m creating an updated site and need to get all of the events transferred over. Admittedly, there are a LOT.

    Old site: https://www.brewridgetrail.com
    New site (temp): https://www.brewridgetrail.com/new

    I’ve exported from old and imported to new several times and I’m running into trouble.
    1) I get 500 errors. I’m thinking the file is too big, but once it’s there there’s no way to get rid of the uploaded events without manually deleting (is there?) and I’ve got hundreds of pages of events.

    2) I tried going in through Cpanel to delete/upload but I can’t find where to do that.

    3) I tried decreasing the size of the .XML files but I get a lot of errors when I do this — and it’s looking like I’d need about 40 files to do this. Not ideal!

    Any tips? Please? Want to get this site launched asap.

    Thanks!
    Jennie

    • This topic was modified 7 years, 11 months ago by jptwllms.
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  • Barry

    (@barryhughes-1)

    Hi Jennie – unfortunately we’ve been so busy we just weren’t able to check in any sooner. Did you get things sorted in the end?

    Hey there! This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up and we’d be happy to help. ??

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