Error 500 for images after migration

  • Resolved drastaa

    (@drastaa)


    4 months ago

    Hello ,

    For some reason, after the migration, all my images don’t work (except for the site logo?!), fonts and other file formats are okay, it’s just all the images.

    If I enter the uploads, I can’t see the thumbnail of the images, just gray squares. If I click it, the image still doesn’t show. If I go to the image link, I get error 500 and if try to download the picture, instead of .webp it downloads .htm file.

    If I download the file from FTP, it’s not corrupted and works as expected.

    if I try to edit the picture in the media, it loads the picture properly.

    if I upload new image, it behaves as these “lost” images – no thumbnail, url return err500.

    I have checked the URL and it is correct, any idea on what this could be?

    Thank you very much for your help.

    • This topic was modified 4 months ago by drastaa.
    • This topic was modified 4 months ago by drastaa.
    • This topic was modified 4 months ago by drastaa.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter drastaa

    (@drastaa)

    In the uploads folder, there was a .htaccess file that was blocking some of the media. Don’t know how it got there. I deleted it and now the issue is resolved.

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hello @drastaa ,

    I’m happy that you can resolve the issue. This ,htaccess file might has been migrated with the backup, and it’s not compatible with the destination website.

    If you encounter any other problem, please don’t hesitate to reach out, we are happy to assist you.

    Thanks!

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