Internal server error

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  • Moderator t-p

    (@t-p)

    Error 500 ISE is very generic and can be caused by numerous underlying issues. Here are some thing you can try to solve it:
    – Your first step should be checking your site’s error logs for a more specific error message. If you need help locating them, ask your hosting provider to help you with that.
    – check with your host if the domain name is configured properly to point to public_html folder
    – It may indicate .htaccess issue. Regenerate .htaccess, and be sure the encoding in your text editor is Unicode No BOM
    – It may also indicate a problem with the configuration on the server. Usually your hosting company tech support can help.
    – it could be problem with the plugins, try resetting the plugins folder by FTP or phpMyAdmin.
    – it could be a problem with the theme. Momentarily, try switching to the default WordPress theme via FTP or whatever file management application your host provides by renaming your current theme to rule out any theme specific issue.
    – If the above troubleshooting steps fail to resolve the issue, try manually re-uploading all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones. Read the Manual Update directions first!

    Thread Starter bcmarkets

    (@bcmarkets)

    Tara thank you very much for taking time to help me,i talk to my host they said we will work on it but it looks likes they don’t have any idea on how to bring back my site.

    this what is happening to my site

    ERROR 500 – INTERNAL SERVER ERROR
    Why am I seeing this page?
    Is there anything that I can do?
    Understanding Filesystem Permissions
    How to modify your .htaccess file
    How to modify file and directory permissions

    Moderator t-p

    (@t-p)

    Is there anything that I can do?

    Have you attempted any of the suggestions in my previous reply?

    Understanding Filesystem Permissions
    How to modify your .htaccess file
    How to modify file and directory permissions

    Your webhost should be able to help you withh all that.

    Also, try reviewing:
    https://codex.www.ads-software.com/Changing_File_Permissions
    https://www.ads-software.com/support/topic/how-to-find-and-edit-htaccess-file-1?replies=11

Viewing 3 replies - 1 through 3 (of 3 total)
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