• Resolved stevemorel

    (@stevemorel)


    Hello,
    I’m using wordpress on a PHP 5.6 OVH server.
    Wordpress is 4.9.2, and I use the “stack” theme for wordpress.
    I did put a short code [give_form id="4227"] to a page to get the donation form. Only that page is giving me a 500 error.
    Here is the list of other plugin installed:

    Add Meta Tags – v2.11.3
    Advanced Custom Fields – v4.4.12
    Advanced Custom Fields: Flexible Content Field – V1.1.1
    Advanced Custom Fields: Gallery Field – v1.1.1
    Advanced Custom Fields: Repeater Field – v1.1.1
    Akismet Anti-Spam – v4.0.2
    CMB2 – v2.3.0
    Contact Form 7 – v4.9.2
    Ebor Framework – v1.4.8
    Envato WordPress Toolkit – v1.7.3
    Give – Donation Plugin – v2.0.1
    Google Analytics Dashboard for WP (GADWP) – v5.1.2.5
    Jetpack by WordPress.com – v5.7.1
    LayerSlider WP – v5.3.2
    One Click Demo Import – v2.5.0
    Portfolio Post Type – v0.9.3
    Really Simple SSL – v2.5.24
    Revolution Slider – v4.6.92
    SSL Insecure Content Fixer – v2.5.0
    Variant Page Builder – v1.5.5
    WooCommerce – v3.3.0
    WooCommerce Stripe Gateway – v4.0.4
    WP LESS – v1.8.0

    I’m trying to desactivate / reactivate plugin, but the error seems to keep being there :/

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter stevemorel

    (@stevemorel)

    Seems “Really Simple SSL” when activated is contributing to trigger the error 500.
    when it’s not activated nothing appear tho, the page is blank :/
    hope it helps ??

    Plugin Author Devin Walker

    (@dlocc)

    That’s strange it would be just that page causing that to happen. Typically when this happens there’s either an issue with another page being named the same slug “contribute” or htaccess rules or wp-config issues. There’s a few other quirks that could cause Really Simple SSL to 500 error for a page but I’m not sure unless I can get in and see the configuration.

    I’d start looking to see if you create another page “contribute-2” and adding the shortcode to that page if the same thing happens. If it does, then you know it’s not the slug. Then work through debugging perhaps a configuration issue with the Really Simple SSL plugin. I’m not sure how our shortcode could cause the 500 issue but it’s not out of the realm of possibility.

    Thread Starter stevemorel

    (@stevemorel)

    Hello,
    I just created an other page “https://stevemorel.info/contributetosteve/” with nothing but the shortcode [give_form id="4227"]
    And it’s the same, I got the 500 error as well.
    What would you need to know to get to have an idea on how to fix that?! (I’m still waiting for answer from the WP-skin team! =)

    Plugin Author Devin Walker

    (@dlocc)

    Hey @stevemorel – have you tried deactivating the “SSL Insecure Content Fixer” plugin? That may be part of the issue. Multiple plugins doing multiple adjustments for HTTPs.

    Thread Starter stevemorel

    (@stevemorel)

    Hello Devin! ??
    I tried to deactivate the two SSL plugin, both gave the same result, each time the 500 error isn’t there anymore, but the page stay blank and nothing loads.. ??
    I actually try to put the code without using the “VARIANT” customization plugin, and then the form show correctly.
    I’m now checking with the theme (STACK) team to see where it can come from! ??

    Plugin Author Devin Walker

    (@dlocc)

    @stevemorel – OK let me know how I may be able to assist more. Thanks for following up.

    Thread Starter stevemorel

    (@stevemorel)

    Hello Devin!

    actually you might be able to help ^^;
    I still have a small issue > https://stevemorel.info/contribute/

    The “goal” of the form isn’t being showed.
    I use this code [give_form id="4227" show_title="true" show_goal="true" show_content="above" display_style="onpage"]
    Should I put something specific to make the “goal” show
    as I would like to use the GIVE plugin to make a crowdfunding, having the percentage of the goal being showed would be pretty usefull! ??
    I setted it up in the GIVE setting, and checked to show it, but… maybe something more is required?!
    Would you have an idea?! O:)

    Plugin Author Devin Walker

    (@dlocc)

    Hey @stevemorel – that code looks good there. You’re certain that the goal is enabled for that form ID “4227”?

    Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Hi @stevemorel I replied to you via our contact form — I’m fairly certain this is an issue wit your theme. Let us know on that front. Thanks!

    Thread Starter stevemorel

    (@stevemorel)

    Hello Matt, yeah I’ll check it out with the Theme team, if they can solve and update the theme that would be a win win for everyone! ??
    Thanks for your feedback! ^^

    Try disabling the plugin Revolution Slider.

Viewing 11 replies - 1 through 11 (of 11 total)
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