error 500, no installation

  • Hello, I need to install WordPress.
    I downloaded, unpacked, loaded files on the server, and configure the database from the panel plesk but when I go to the site “mysite” /wp-admin/install.php gives me the error 500, and having followed the step by step guide do not know how to solve it.
    How can I do?
    Thanks for the support.

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  • Hello,

    You could try the below options:

    • Check your error log and see if there is anything in there that would give you an idea as to what’s going on. As your hosting provider if you require assistance locating it.
    • Check there isn’t anything strange in your .htaccess file that you or your host may have added.
    • If neither of the above suggestions work try reinstalling WordPress in case any files went missing in the upload.
Viewing 1 replies (of 1 total)
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