Error 500 on Backup

  • Hi! First, thanks for the awesome plugin! I have successfully used this plugin on other sites, but now I am receiving the following error when trying to backup this site. The database & files are 2 GB & I am getting the following error:
    500 Internal Server Error

    Internal Server Error
    The server encountered an internal error or
    misconfiguration and was unable to complete
    your request.
    Please contact the server administrator
    and inform them of the time the error occurred,
    and the actions you performed just before this error.
    More information about this error may be available
    in the server error log.

    Apache Server at vahi.org Port 80

    I have uninstalled & reinstalled the plugin with the same results. Any suggestions? Thanks so much!

    https://www.ads-software.com/extend/plugins/backupwordpress/

Viewing 3 replies - 1 through 3 (of 3 total)

  • When you back-up does it work Database only? If so you need to exclude some of the files, to see if it works.

    Thread Starter ibc3

    (@ibc3)

    Thanks for the suggestion. I was able to backup the database only. Then I tried the files, but it failed with the same error as above. I tried the files only again, excluding the wp-content/uploads directory and it was successful.

    Is the file size too large? The files only without uploads is 100MB, and the database only is 6MB. Then I wanted to try to find a way to backup the uploads, but when I went into the excludes option, I got the error: This content failed to load. Are the problems that our uploads directory are too large? Do you have any suggestions on how to get this to work so that I can also get the uploads directory backed up?

    Thanks so much!

    You can also define excludes by adding the following to your wp-config.php

    define ( ‘HMBKP_EXCLUDE’, ‘wp-content/uploads/’ );

    That should work for you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Error 500 on Backup’ is closed to new replies.