Error 500 on plugin update

  • Resolved jmunsonii

    (@jmunsonii)


    8 years, 4 months ago

    Greetings!

    When updating NinjaForms I get an error 500 on update:

    “mod_fcgid: stderr: PHP Fatal error: Class ‘NF_Abstracts_Menu’ not found in /var/www/vhosts/proudlygmofree.com/httpdocs/wp-content/plugins/ninja-forms/includes/Admin/Menus/Forms.php on line 4, referer: https://proudlygmofree.com/wp-admin/index.php”

    Any thoughts on why this might be occurring?

    Thanks!

    Sincerely,

    //s// Jon C. Munson II

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  • Plugin Contributor Kyle B. Johnson

    (@kbjohnson90)

    My first suggestion would be to uninstall and then re-install Ninja Forms, as there may be an issue with the download.

    If that doesn’t resolve the issue, then I could contact Ninja Forms support: ninjaforms.com/contact

    Thread Starter jmunsonii

    (@jmunsonii)

    I’ve had to manually upload the plugin to the server to fix the issue, so I’ll try to contact them.

Viewing 2 replies - 1 through 2 (of 2 total)
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