error 500 when importing the demo

  • Hi, I’m trying to import the demo, but it’s impossible for me. I always have a 500 error. Any solution?

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  • Hi @danielafer

    Thank you for writing in.

    All the themes will import demo within a short period of time, you don’t have to wait long for it. If somehow you are unable to import the demo then this may be due to the PHP configuration limits that are set too low to complete the process. In that case, you should contact your web hosting service and ask them to increase those PHP configuration limits as follows:

    max_execution_time 900
    memory_limit 256M
    post_max_size 100M
    upload_max_filesize 150M
    max_input_vars 9000

    Once you have all the recommended PHP settings you should be able to import demo.

    Regards!!

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