Error 500 when saving changes

  • Resolved jdimina

    (@jdimina)


    2 years, 7 months ago

    View post on imgur.com


    Hello! I’m trying to make changes to the page, but the “error 500” notification keeps popping up:(

    ~ /domains/realtor37.ru/logs/error.log

    [Tue Aug 09 13:15:46.174490 2022] [fcgid:warn] [pid 125793:tid 140204358653696] [client 109.252.5.46:1370] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/clients/anzorier_ftp0/domains/realtor37.ru/html/wp-includes/meta.php on line 1189, referer: https://realtor37.ru/wp-admin/post.php?post=6&action=elementor`

    I’m just trying to change the CSS ID from “realtor” to “contacts”

    • This topic was modified 2 years, 7 months ago by jdimina.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi,

    Does this issue appear only on a specific page>? or does it appear on all pages you’re trying to edit?

    Thread Starter jdimina

    (@jdimina)

    Hi! I tried on another page, everything is saved there, the error does not appear.

    Hi @jdimina,

    500 errors are server issues that can result from several reasons.

    To fix this issue, please read this guide and follow the steps specified for troubleshooting.

    As a temporary workaround:

    Go to the page with the error.

    Click on the arrow next to the Update/Publish button.

    Choose to Save as Template and give it a name.

    Open a new page and click Add template.

    Click My Templates and click Import next to the template you saved earlier.

    Thread Starter jdimina

    (@jdimina)

    Hello! Thanks for the advice. I had to delete the main page. On the new page, the saved template works well.

    Hi,

    Glad to hear that the issue is resolved:)

Viewing 5 replies - 1 through 5 (of 5 total)
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