error 500 when setting up

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  • Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hi there,

    Your site is accessible, and XML-RPC file is also working: https://pixpublish.com/xmlrpc.php, but for some reason, Jetpack Boost looks is not able to make XML-RPC requests on your site. This file is used by Jetpack and other plugins and apps to connect to your site.

    Can you please contact your hosting provider and check if they are blocking access to this file for Jetpack? Also, please find the IP ranges for the connection between your site and Jetpack/WordPress.com here, and whitelist them for HTTP connections on your site.

    If you’re unsure about this, you may contact your hosting provider; they should be able to help you with this.

    Once the IPs get whitelisted, please try to connect Jetpack Boost again to your site. Let me know how it goes!

Viewing 1 replies (of 1 total)
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