Error 504 after migration from snapshot droplet

  • alexvalentindeveloper

    (@alexvalentindeveloper)


    7 months, 4 weeks ago

    Dear All,

    First of all, thank you very much for having a space for our questions. I’ve been looking for a fix for about a month and I’m running out of time.

    Last year I created the site inmobar.com to my digitalocean account, however, over time it was time to pass it on to its owner, so I made another account in Digital Ocean, a snapshot and then created a droplet based on this .

    For a long time I thought the problem was due to poor configuration, but by making arrangements and between tickets and queries, I discovered that the site does not have problems with HTML files such as https://inmobar.com/readme.html; instead, you show problems loading the home page or any page with content.

    I have found references to other migration errors regarding NGINX permalinks, I have also had experience with caching problems but none of these cases fit my case because it does not have a caching system and the NGINX configuration already worked in the previous machine and this is a copy.

    So I was wondering if WordPress has a history of showing these problems, I usually use a plugin to migrate from one machine to another but I’m using a database on a cluster so said helper plugin didn’t allow me to go down that route.

    I will appreciate your help to save this site before it is canceled.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hello,

    At first glance, your issue does not seem to be related to WordPress specifically, but rather to your Nginx/PHP configuration. A 504 Gateway Timeout error when trying to access PHP files suggests a communication issue between Nginx and PHP-FPM.

    You can try creating a basic test file (e.g., test.php) using SSH.

    <?php echo "Hello!"; ?>

    or

    <?php phpinfo(); ?>

    If the test file doesn’t execute as expected, you should check the status of your PHP-FPM service:

    systemctl status php-fpm

    Consider consulting the logs of Nginx & php-fpm found in /var/logs/.

    Regards,

Viewing 1 replies (of 1 total)
  • The topic ‘Error 504 after migration from snapshot droplet’ is closed to new replies.