• Resolved amyt1

    (@amyt1)


    My IBM Watson Chatbot is displaying the following error:

    #1335: Watson Assistant response error
    
    WP_Error::__set_state(array(
       'errors' => 
      array (
        'http_request_failed' => 
        array (
          0 => 'cURL error 6: Could not resolve host: api.us-south.assistant.watson.cloud.ibm.com',
        ),
      ),
       'error_data' => 
      array (
      ),
       'additional_data' => 
      array (
      ),
    ))

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author intelahelp

    (@intelahelp)

    Hello @amyt1,

    To solve your problem we need extended information about your plugin installation. To get the file with the extended information, follow these steps:

    • Go to your WordPress Dahsboard (sample screenshot)
    • Go to “Watson Assistant” -> “Set Up Chatbot” in the left menu (sample screenshot)
    • On the “Set Up Your Chatbot” page go to “Having Issues?” tab (sample screenshot)
    • On the “Having Issues?” tab, download full log file with extended information by following the link (sample screenshot). Don’t publish it openly on sites like WordPress Forums as it may contain sensitive information.
    • Please describe exactly how you added custom post types pages.
    • Send email with description of your issue and attached file to [email protected]

    Kind regards,
    Support for WordPress plugin “Chatbot with IBM Watson”

Viewing 1 replies (of 1 total)
  • The topic ‘Error 6: Could not resolve host’ is closed to new replies.