Error activating Marketing Automaion

  • Hi,

    In the brevo wordpress plugin I tried to “Activate Marketing Automation through Brevo” but received the error “You have not enabled automation in Brevo. Please do so by choosing the Automation application here: account-app.brevo.com/account/apps/ Thanks”.

    I followed the link but there isn’t an Automation application I can activate. I went to the automation in the Brevo dashboard and created an automation then tried activating the setting in wordpress again, but no luck. Do you have any advice?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support alexisbienayme

    (@alexisbienayme)

    Hi,

    Thanks for contacting us !

    Could you please uninstall the plugin and reinstall it, and check if that solves the issue ?

    Best Regards,

    Alexis

    I have the same issue. I can’t even uninstall the plugin as it won’t allow me to deactivate it.

    Plugin Support enzonewman

    (@enzosendinblue)

    Hello @connectinbreath and @cpqmastery,

    Plugins can be generally deactivated and deleted on the “plugins”-page of your WordPress backend:
    /wp-admin/plugins.php

    Otherwise, you can delete a plugin’s files though FTP.
    The Brevo plugin is located in: /wp-content/plugins/mailin

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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