Error after installing new version

  • Since I update the plugin I can no longer access the wp-admin and all other admin pages that show an error 500 – Internal server error.

    I also get an email from WordPress telling that there is a plugin causing trouble. I copy the relevant part below. Although it is in Spanish it is understandable. What can I do?

    WordPress versión 5.9.9
    Tema actual: Newsup (versión 4.0.0.36)
    Plugin actual: Autolinks Manager (versión 1.10.08)
    PHP versión 7.2.34

    Detalles del error ==================
    Se ha producido un error del tipo E_PARSE en la línea 914 del archivo C:\inetpub\vhosts\sendaestelar.com\httpdocs\wp-content\plugins\daext-autolinks-manager\admin\class-daextam-admin.php. Mensaje de error: syntax error, unexpected ‘)’

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author DAEXT

    (@daext)

    Hello gabrielsampol,

    Thank you for all the details.

    There are no syntax errors at line line 914. You can inspect the exact line at the link below or check it with a PHP IDE or error checker.

    https://plugins.trac.www.ads-software.com/browser/daext-autolinks-manager/trunk/admin/class-daextam-admin.php#L914

    To solve proceed as follows:

    1. Delete the daext-autolinks-manager folder from the /wp-content/plugins/ location using your favorite FTP program.

    After that I recommend you to test the plugin in a staging website in the same server and verify which conditions are causing the problem. E.g. Has the file been modified? Has the file not been downloaded correctly from the WordPress repository? Etc.

    Thread Starter gabrielsampol

    (@gabrielsampol)

    Thanks for the answer.
    I followed your advice and deleted the daext-autlolinks-manager folder. After that I could navigate to the wordpress admin pages and did a new installation of the plugin. It went OK, without errors, but when I try to activate it I get an error 500 and it does not activate.

    So the situation now is that my site is working normally, except that I can’t active the daext-autlolinks-manager plugin.

    I can only tell that the issue arised after I updated the plugin. I had been using it before without issues.

    Thread Starter gabrielsampol

    (@gabrielsampol)

    Isn’t there an extra comma at the end of line 913?

    ‘https://daext.com/doc/autolinks-manager/’,

    Plugin Author DAEXT

    (@daext)

    Hello gabrielsampol,

    I’ve investigated the issue. You can solve by upgrading to PHP 7.3 or later releases.

    The comma at the end line of line 913 is considered an error in old PHP versions. (7.2 and older versions)

    The same problem has been reported with other plugins in the past:

    https://www.ads-software.com/support/topic/parse-error-syntax-error-unexpected-thats-not-really-unexpected/

    Thread Starter gabrielsampol

    (@gabrielsampol)

    Updated to PHP 7.3.33 and the error persists.

    Plugin Author DAEXT

    (@daext)

    Hello gabrielsampol,

    I recommend proceeding as follows:

    1.

    Remove lines from 908 to 914 to solve the problem.

    2.

    Upgrade to the latest PHP version and test the plugin in a staging environment. So you can download and use new plugin releases that will come in the future without modifying each time the file.

    If the problem persists after upgrading to PHP > 8.0 contact the hosting provider and report the PHP parsing problem.

    • This reply was modified 5 months, 1 week ago by DAEXT.
Viewing 6 replies - 1 through 6 (of 6 total)
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