Error after submission

  • Resolved romarinmarin

    (@romarinmarin)


    2 years, 4 months ago

    Hello

    After clicking on Subscribe, i’m redirected to a black page with this text

    “{“status”:”success”,”msg”:{“successMsg”:”Vous \u00eates d\u00e9sormais inscrit !”,”errorMsg”:”Une erreur est survenue”,”existMsg”:””,”invalidMsg”:”Cette adresse email n'est pas valide”},”redirect”:””}

    Can you help me ?

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter romarinmarin

    (@romarinmarin)

    Anyone ?

    Plugin Support alexisbienayme

    (@alexisbienayme)

    Hello,

    Thanks for contacting us.

    This incident can occur if you have modified the form script on your plugin.

    We recommend that you be particularly vigilant when you need to edit the HTML and CSS script of your form.

    You can create a default form, and try it out to see if it works on your end. If you get positive results, you can make changes by checking in from time to time.

    I remain at your disposal for any information.

    Best Regards,

    Thread Starter romarinmarin

    (@romarinmarin)

    Thanks for your answer.
    I tried with a new default form and i have the same error.

    {“status”:”success”,”msg”:{“successMsg”:”Vous \u00eates d\u00e9sormais inscrit !”,”errorMsg”:”Une erreur est survenue”,”existMsg”:””,”invalidMsg”:”Cette adresse email n'est pas valide”},”redirect”:””}

    Thread Starter romarinmarin

    (@romarinmarin)

    I resolved my problem. I had deleted Jquery.

    Tha,ks

Viewing 4 replies - 1 through 4 (of 4 total)
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