Error after Update

  • Resolved jeuansk

    (@jeuansk)


    9 years, 8 months ago

    When I checked my website today, the weather wasn’t displaying in the box (though it had usually worked), so I updated the plugin. Now the weather widget doesn’t show up at all. It gives this message: “An error has occurred with the ICIT Weather Widget, check your settings to make sure the city you are searching for exists.”
    My shortcode looks like this:

    [icit_weather city=”Saint Charles” country=”US” celsius=”false” breakdown=”true” display=”bottom” style=”1″ primary_day=”#055B1A” primary_night=”#055B1A” secondary_day=”#FFFFFF” secondary_night=”#FFFFFF” credit=”true”]

    I tried using my city’s ID like this–city=”4406831″–but it didn’t fix anything.

    https://www.ads-software.com/plugins/interconnect-it-weather-widget/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor AndyWalmsley

    (@andywalmsley)

    Hi jeuansk,

    This has been reported a couple of times now and I am actively working on finding out why this is happening and a way to fix this. It was working fine on my test copy before release (and still is) so I will try and release a fix early this week.

    Thread Starter jeuansk

    (@jeuansk)

    I checked it again today, and it’s working fine now. I didn’t change anything, and there were no updates. So I’m guessing there was some issue with the OpenWeatherMap API it was pulling info from? As I mentioned earlier, just before I updated, the weather wasn’t displaying properly that day. And after the update the whole widget wouldn’t show up. Today it’s working though.

    Plugin Contributor AndyWalmsley

    (@andywalmsley)

    The problem is happening because of the inconsistency of the api calls.
    So if there is no problem getting the weather back quickly from OpenWeatherMap then everything displays fine, if it is a bit slow or for whatever reason can’t get any data back then it shows an error.

    I’m currently working on getting the plugin to be more reliable and also to not just display an error saying there is a problem with the city, as that was very rarely the actual problem and has caused frustration with some users getting a useless error message when the city they are searching for quite obviously exists.

    Plugin Contributor AndyWalmsley

    (@andywalmsley)

    The updates in version 2.4.4 should have fixed this issue.

    Let me know if you are still getting errors or if there are any other problems.

Viewing 4 replies - 1 through 4 (of 4 total)
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